home alone
Aug. 17th, 2006 09:34 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
emothyLet me tell you a story. Jan is off work on holiday for two weeks, and Sue switched her day off this week because she's moving house tomorrow. What does this mean for me?
Tomorrow. I am the store manager technically. Seriously.
Which means I get in at eight like I usually do when either Jan or Sue is off, but I won't be expecting one of them to come in a little while after I've turned the alarm off and the shop lights on. And I have to unlock the fire escapes and go upstairs and make up the till floats (£100 in each till in change and small notes to start off the day), then put the three tills into the drawers downstairs, let the girls (and one boy! I'm sure Matt is in too) in as they turn up, get someone to hoover if the rota is screwed again (two people hoover the shop per morning and people come and go in this palce so quick that the rota gets screwed very quickly.)
Then I unlock the single entrance door (there's a main double door for the main shop, but there's also an off-shoot where they bought out the shop next door and knocked it through) and we put out one side's worth of crap outside. Then we do the stuff outside the main doors. I pick someone to do main till (probably Sahra) and then dish out other jobs based on whatever delivery we have and what needs filling up that we have in stock upstairs, THEN I'll write a rota for breaks and lunches and who else is doing till/till cover over breaks.
And then I can go upstairs and cash up the profit from the tills yesterday (and make up the money if someone's made a mistake AGAIN and the money is short). Then come down and check everyone's working/ breaks are going smoothly/ tills are being covered and used if need be.
Then I have to check the bags of coppers kept under the tills (way too much trobule to keep running upstairs for that small change) and write down what needs replacing, and then do the rest for the bigger change kept upstairs in the office. And fax the change oder over to the bank. And probably give out wages to anyone who didn't get them today (Sue did them because I don't have authority to handle people's money and she's not in tomorrow, so... I need mine!) Then let Michael know (if he's here which he should be on Friday mornings ALWAYS; he's the unofficial "area manager". Not one of the owners, not a store manager, somewhere inbetween) the banking and change order is ready and send him off to the bank to cash profits in/pick change up.
Sue will probably have left me a note tonight with anything she thinks I need to know that happened today (any of the girls causing trouble, having sulks or taking food or drink for lunch and not paying), or anything that might need to be ordered in the shop, so then I might have to start doing orders on things. If not then checking up on what everyone's doing again, and possibly working on something that needs topping up myself.
All the while having to deal with customers bringing things back, or no-one knowing the price of something and having to check with me, running upstairs to get change for the tills, dealing with customers wanting to argue and have a strop etc and etc.
Sound like fun? ;) And then because Sue's in on Sundays I'm in almost on my own Saturday, except that Jan's asked Brenda (former assistant manager til she left) to come in and help me out. But I'll still have to do the tills and the daily totals and things myself; she's only honorary, but still a great help! Oh and I forgot the town-link radio (walkie talkies) we have to keep incontact with the rest of town and warn one another if we see known shoplifters/people attempting to use dodgy cards and so on. And the community offices and the CCTV cameras are on the link too, should we need them for something serious. I get to carry the radio round all day!
Jeeze, and people at work think managers don't have to do a lot. I do all this everyday practically and seeing it all written out makes me want to strangle them!
Tomorrow. I am the store manager technically. Seriously.
Which means I get in at eight like I usually do when either Jan or Sue is off, but I won't be expecting one of them to come in a little while after I've turned the alarm off and the shop lights on. And I have to unlock the fire escapes and go upstairs and make up the till floats (£100 in each till in change and small notes to start off the day), then put the three tills into the drawers downstairs, let the girls (and one boy! I'm sure Matt is in too) in as they turn up, get someone to hoover if the rota is screwed again (two people hoover the shop per morning and people come and go in this palce so quick that the rota gets screwed very quickly.)
Then I unlock the single entrance door (there's a main double door for the main shop, but there's also an off-shoot where they bought out the shop next door and knocked it through) and we put out one side's worth of crap outside. Then we do the stuff outside the main doors. I pick someone to do main till (probably Sahra) and then dish out other jobs based on whatever delivery we have and what needs filling up that we have in stock upstairs, THEN I'll write a rota for breaks and lunches and who else is doing till/till cover over breaks.
And then I can go upstairs and cash up the profit from the tills yesterday (and make up the money if someone's made a mistake AGAIN and the money is short). Then come down and check everyone's working/ breaks are going smoothly/ tills are being covered and used if need be.
Then I have to check the bags of coppers kept under the tills (way too much trobule to keep running upstairs for that small change) and write down what needs replacing, and then do the rest for the bigger change kept upstairs in the office. And fax the change oder over to the bank. And probably give out wages to anyone who didn't get them today (Sue did them because I don't have authority to handle people's money and she's not in tomorrow, so... I need mine!) Then let Michael know (if he's here which he should be on Friday mornings ALWAYS; he's the unofficial "area manager". Not one of the owners, not a store manager, somewhere inbetween) the banking and change order is ready and send him off to the bank to cash profits in/pick change up.
Sue will probably have left me a note tonight with anything she thinks I need to know that happened today (any of the girls causing trouble, having sulks or taking food or drink for lunch and not paying), or anything that might need to be ordered in the shop, so then I might have to start doing orders on things. If not then checking up on what everyone's doing again, and possibly working on something that needs topping up myself.
All the while having to deal with customers bringing things back, or no-one knowing the price of something and having to check with me, running upstairs to get change for the tills, dealing with customers wanting to argue and have a strop etc and etc.
Sound like fun? ;) And then because Sue's in on Sundays I'm in almost on my own Saturday, except that Jan's asked Brenda (former assistant manager til she left) to come in and help me out. But I'll still have to do the tills and the daily totals and things myself; she's only honorary, but still a great help! Oh and I forgot the town-link radio (walkie talkies) we have to keep incontact with the rest of town and warn one another if we see known shoplifters/people attempting to use dodgy cards and so on. And the community offices and the CCTV cameras are on the link too, should we need them for something serious. I get to carry the radio round all day!
Jeeze, and people at work think managers don't have to do a lot. I do all this everyday practically and seeing it all written out makes me want to strangle them!